Add to your warranty coveraGE with this extended service plan. Protect your printing investment with expert over-the-phone and on-site service while safeguarding sensitive data with this service option that includes defective media retention. Once a service call is initiated, an authorized HP support agent travels to your site and swaps out the defective disk with a new one at no additional cost. Your company retains control of the damaged disk and secures classified data rather than forfeiting the disk for a new one, as required by many standard hardware agreements. Defective media retention ensures compliance with current data privacy regulations and eliminates the threat of expensive regulatory or civil liability. Warranty/Service Plan Time Period: 1 yr; Warranty/Service Plan Type: Post-Warranty Hardware Support; Addition/Extension: Extension.